Information we collect
When you contact us through a form on our site, we collect the details you provide, which may include:
- Your name and email address
- Your phone number, if you choose to share it
- Any details you tell us about your project or enquiry
When you browse our site, we also collect certain information automatically through cookies and similar technologies, including your IP address, browser and device type, the pages you view, the site that referred you, and your location.
How we use your information
- Respond to your enquiries and prepare quotes
- Deliver, maintain and improve our services
- Operate, secure and improve our website
- Understand how visitors use the site
- Meet our legal and accounting obligations
Cookies and similar technologies
We use essential cookies that are necessary for the site to function, and analytics cookies that help us understand how the site is used. You can control or disable cookies through your browser settings, though some features may not work as intended if you do.
How we share information
We do not sell your personal information. We share it only with trusted service providers who help us run our business, such as our website hosting, form and email delivery, and analytics providers, and only as needed for them to perform those services. We may also disclose information where required to do so by law.
Data retention
We keep the information you provide for as long as needed to respond to your enquiry, deliver our services, and meet legal or accounting requirements, after which it is deleted or anonymised.
Your choices and rights
You may request access to, correction of, or deletion of the personal information we hold about you, and you can opt out of marketing communications at any time. To make a request, contact us through our contact page.
Data security
We use reasonable technical and organisational measures to protect your information. No method of transmission or storage is completely secure, but we work to keep your data safe.
Children's privacy
Our website and services are not directed to children under 16, and we do not knowingly collect personal information from them.
Third-party links
Our site may link to third-party websites, such as our social media profiles. We are not responsible for the privacy practices of those sites and encourage you to review their policies.
Changes to this policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with a revised effective date.
Effective date: July 17, 2026
Made In The Dark ("we", "us", "our") is a creative agency based in Chesapeake, Virginia. This Privacy Policy explains what information we collect when you visit our website or get in touch, how we use it, and the choices you have.
Get in touch
Made In The Dark
826 Tluchak Lane, Suite 108
Chesapeake, VA 23323
Questions about your privacy, or want to access or delete your data? Reach us through our contact page.